I heartedly agree with Jim - ALSO -
Record all the details [u]and name(s)[/u] given as your source(s) because it could end up being one of those awful "He said, She said" kinds of things. Better to work from a position of power than not, eh!
Joe,
"The Never Dredged in Oregon Guy"
.......... (Of course, t'ain't my first bureaucratic rodeo, neitherwise).